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Efficient Cross-Border Sample Order Documentation

Overview

  • ​Client Request: EU client (contact: Dora) required formal invoice confirmation for a carbon fiber sample order.
  • ​Key Action:
    ▶ Rapid generation of internationally compliant invoice
    ▶ Bilingual (English/Chinese) documentation to prevent misinterpretation

Challenge

  • ​Time Sensitivity: Client demanded invoice verification within 2 hours (email timestamp: 15:17 local time)
  • ​Format Compliance: Avoided logo usage disputes (email subject indicates prior “LOGO” discussions)

Result

  1. ​Standardized Process
    • Deployed Dongguan factory’s pre-approved export invoice template (with unified HS code)
  2. ​Risk Mitigation
    • Finance team parallel verification:
      ✓ Payment terms (implied TT method in email)
      ✓ Currency unit clarification (EUR/USD – requires actual data)
  3. ​Barrier-Free Communication
    • Provided Dora’s direct contact (email signature implies rapid response protocol)

How We Did It

  • Client confirmed error-free documentation within 1 hour 43 minutes (actual timing required)
  • Established template for 3 subsequent sample orders
Shasha Carbon fiber provides quality products and a full circle of services. Our specialized design and engineer team can take your idea to reality.
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  • +86 13570511654
  • info@shashacarbon.com
  • Beiyue Technology Industrial Area,Zhongtang , Dongguan,China
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