Переговоры по бизнесу в сфере автомобильных деталей из углеродного волокна
Overview
In-depth communication with a potential client was conducted via instant messaging, focusing on technical specifications, application scenarios, and collaboration details for carbon fiber automotive components. This professional multi-round discussion ultimately led to a cooperative agreement.
Challenge
Technical Queries: The client raised over a dozen professional inquiries regarding material properties (e.g., temperature resistance of 3K twill carbon fiber) and product compatibility (specific vehicle model matching).
Process Concerns: As a first-time collaboration, the client had reservations about sample confirmation, production lead time for bulk orders, and quality inspection standards.
Custom Solutions: Required feasibility assessment for non-standard part development based on the client’s vehicle design drawings.
Result
Technical Approval: All technical parameters were confirmed, and the client accepted the material test reports.
Progress in Cooperation: Reached an agreement on sample production, with a commitment to provide a prototyping plan within 3 business days.
Trust Building: The client proactively shared end-product design drawings to deepen collaboration.
How We Did It
Structured Responses:
Categorized client questions into three modules: Material Properties, Installation Compatibility, and Commercial Terms for systematic replies.
Each response included supporting documents (e.g., EN certification screenshots) to enhance credibility.
Visual Communication:
Shared workshop production videos to demonstrate the manufacturing process.
Highlighted critical dimensions on the client’s drawings with red markings for clarity.
Risk Mitigation:
Clearly communicated minimum order quantities and mold cost-sharing solutions upfront.
Provided anonymized case studies of similar client applications as references.
Conclusion
By combining technical dialogue with business negotiation, fragmented inquiries were transformed into a structured cooperation framework. This validated the effectiveness of the ”Rapid Expert Response × Visual Communication” model in the automotive parts industry.